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Our Terms Spell Out Your Rights and Ours

When you open an account with armor bet, you're agreeing to a set of clear rules that protect both you and our platform.

Account opening and verification stepsDeposit and withdrawal rulesGame access and betting limitsData handling and privacy
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armor bet Our Terms Spell Out Your Rights and Ours
GET HELP WITH TERMS

Contact Us About Your Account Terms

If you have questions about how our terms affect your account, deposits, withdrawals or gameplay, we're here to walk you through it.

Live Chat Open the chat widget in your lobby between 08:00 and 23:00 (Jakarta time, seven…
Email Support Send us a message at [email protected] with your account email and question.
In-Account Help Navigate to Settings > Account Terms in the main menu to find a copy…
TRANSPARENCY AND SECURITY

How We Handle Data, Cookies and Your Account Safety

armor bet treats your information with the same care we apply to every rule in our terms.

Data Encryption

All communication between your device and our servers uses SSL encryption. Your deposits via DANA, OVO, GoPay and QRIS, along with your identity documents, are stored in encrypted vaults only our payment and compliance teams access.

Cookie Management

We use session cookies to keep you logged in on desktop and mobile, and analytics cookies to spot unusual account behaviour. You can manage cookie preferences in your browser; blocking them may limit your account access.

Account Verification

We verify your identity before first withdrawal using the details you provide during signup. This verification is a term you agree to; it takes 1–4 hours and protects both your account and our platform.

Data Retention

We keep your account records for the duration specified in your regional terms — typically 5–7 years after your last activity — to comply with local requirements and handle disputes fairly.

Request Changes

To update your personal information, change your account email, or request a copy of your data, go to Settings > Personal Details or email [email protected] with your account number and request type.

Privacy Officer Contact

Questions about how we handle your data under our terms? Reach our Privacy Officer at [email protected]. We respond within 10 business days with full details and next steps.

Frequently Asked Questions About Our Terms

These questions come straight from the conversations our support team has with players in Surabaya, Jakarta and across Indonesia. We've answered them here so you understand exactly what our terms mean for your account from day one.

You agree to our terms of service, which cover account creation, identity verification before withdrawal, deposit and withdrawal rules, game access limits, and how we use your personal data. You also agree to our anti-fraud and responsible-play policies. You'll see the full terms before you confirm signup; you can always request a copy from [email protected].

Yes. Go to Settings > Personal Details in your account to update your name, email, phone number and address. For changes to your identity document, you'll need to contact our support team at [email protected] with a photo of your updated document. We verify these changes within 24 hours.

You can close your account anytime through Settings > Account Management > Close Account. Our terms allow you to request account closure immediately. Any funds remaining in your wallet are returned to your original payment method — DANA, OVO, GoPay or QRIS — within the standard withdrawal timeframe, no penalty applied.

We retain your account records and transaction history for five years after your last activity, as required by regional regulations. After that period, your data is securely deleted except where we're required by law to keep records. You can request early deletion where local law permits by contacting [email protected].

Our terms set minimum and maximum bet sizes per game; these vary by game type and your account status. You can view your current limits in Settings > Betting Limits. To request changes — such as lower maximum bets — contact [email protected]. Adjustments usually take effect within one hour.

Yes. Our terms prohibit creating multiple accounts or sharing your login with others. If we detect multi-accounting, we may suspend both accounts. Each player gets one account, verified to one person. If you need to reset your password or recover access, use the 'Forgot Password' link on login, and we'll send a secure link to your registered email.

The full terms are available in Settings > Account Terms > Legal Documents. We offer them in English and Indonesian. You can also request a PDF copy by emailing [email protected] with your account number. We respond within 24 hours with the version that applies to your region.

Related Pages

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